Corrections

Report a possible error

Use the contact email published on this site. Include the page address, the exact statement and the reason you believe it is wrong. Supporting source links, redacted invoices, photographs or measurement notes can help. Do not send passwords, payment details or unrelated personal information.

Review the evidence

Check the disputed statement against the sources relevant to that page. Separate a factual mistake from a later price change, a different product variant or a different delivery experience. A claim about the desk's own inspection requires its own inspection record; reader records must be attributed to the reader.

Response and urgency

Response times depend on the complexity of the question and the availability of the contact channel. Time-sensitive order, payment, return or safety issues should also be raised with the responsible provider through its current support process.

Correct material errors

A material correction should state the date and what changed, while preserving enough context to understand the earlier statement. If a score changes, explain the evidence, criteria and old and new values. Small spelling fixes need not be presented as new tests.

Protect people and preserve context

Do not publish personal addresses, account identifiers or unredacted invoices as correction evidence. Content may need to be removed or restricted for privacy, safety or rights reasons. Where an unresolved claim could mislead a purchasing decision, label or withdraw the affected conclusion until it can be supported.